NEW: Electronic Prescription Service

NEW: Electronic Prescription Service

Electronic Prescription Service Release 2 (EPSr2) GO LIVE!

My Health Group will begin using the Electronic Prescription Service on the 11th January 2018. This service allows your prescriptions to be sent electronically to a pharmacy of your choice.

What could this mean for you?

  • If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with no chance of it getting lost.
  • You will have more choice about where to get your medicines from, because they can be collected from a pharmacy near to where you live, work or shop.

How do I benefit from this?

To sign up, please speak to your preferred pharmacy and to complete a short form to confirm that they can receive your prescription directly.

Once you have signed up, your chosen pharmacy will receive your prescription electronically and you will not have to pick up your paper prescription from the surgery, saving you time. You can check if your usual pharmacy is able to receive your electronic prescription by clicking here NHS Choices.

To sign up via the practice please download and complete the pharmacy nomination form by clicking here and hand this into any of our reception desks.

How do I change an existing nomination?

To change you nomination at any time please speak with the pharmacy who you wish to receive your prescriptions, once they are made aware that you wish for them to provide you with the service they will inform us electronically and we will begin to send them your prescriptions. This agreement will stay in place until you choose to change it.

How do I cancel a previous nomination?

If you wish to cancel your nomination, please either let us know by downloading and completing our form by clicking here, alternatively you can talk to your pharmacy to let them know and they will communicate this change to us electronically.

If you need to obtain a paper prescription for any reason, just let the surgery know at the time of ordering. This is an optional service and you can continue to collect paper prescriptions from the surgery if you wish.

Does this affect how I request my medicines?

The way you request your medicines will not change, you will continue to request medicines in exactly the same way you do now. Please continue to request as early in advance as possible, we still require time to process requests and failure to provide a minimum of 2 complete working days’ notice may result in delay.

I’m a dispensing patient at the practice, how does this affect me?

If you are a patient at My Health who receives their medicines directly from our dispensary, then this won’t affect you at all and you will continue to receive this service without interruption.

Want to know more about the service?

If you would like to know more about the electronic prescription service please click here.