Patient Participation

Patient Participation

Next PPG Meeting

Our next PPG Meeting is scheduled for; TBC, following discussion amongst active members

Any items for meeting agendas are please requested one month in advance of each meeting and are to be sent to Ellie Cox, PA to the Managing Partner at voyccg.myhealthadmin@nhs.net.

Patient Participation Group Information

Please find below links to our annual Patient Participation Group service reports:

PDF Patient Participation Enhanced Service Report 2014/15
PDF Practice Action Plan 2014-15
PDF Patient Participation Group Report 2013-14

Friends and Family Test

The NHS Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

All NHS services are obliged to ask patients the following question:

How likely are you to recommend our services to friends and family if they needed similar care or treatment?

 >> Click here leave your Friends and Family Test response <<

Patient Technology Survey

You may be aware that the Department of Health is looking to practices to find new and innovative ways of providing care for our patients. There is a considerable amount of technology available to General Practice that helps not just improve access to our team of clinicians, but also helps to provide advice and self help/education.

To obtain patient opinion on this subject, we produced a short online survey.  This survey is now closed and the results are available on the link below.

PDF PPG Technology Survey Results

Patient Participation Group (PPG)

MyHealth has established a Patient Participation Group (PPG) to enable patients to become involved in decisions about the range and quality of services being provided. The group aims to meet regularly each quarter. As we wish the group to be representative of practice population we would like to hear from patients who are either interested in becoming future members when there are vacancies, or wish to become members of our Virtual PPG and contribute to key issues via email.

 

To register your interest, please complete the PPG Application form and send to voyccg.myhealthadmin@nhs.net, or alternatively give your completed form to a member of the reception team at any of our branches.

Facebookfacebook.com/MyHealthGroup

twitterbird@MyHealthYork

Participating

By providing us with your contact details, we can contact you every now and again to ask your views on our service(s).

Please complete the form below and return it to us at voyccg.myhealthadmin@nhs.net if you wish to join the group.  Or alternatively, drop the form in at your local Health Care Centre.

PDF PPG Membership Form

We are particularly keen to hear the views of the age group 16 to 30 years.

If you wish to learn more about how you can participate please contact:

  • Lucy Murdoch, Operations Manager
  • Ellie Cox, PA to the Managing Partner

PPG Meeting Minutes

Minutes for each of our PPG Meetings can be found below;

PPG News Archive

Vale Of York Clinical Commissioning Group: Local healthcare services – be part of the discussion
  • Do you want to get involved in decisions about local healthcare services?
  • Do you want up to date information about local healthcare services and how to improve your health and well-being?

If the answer is YES, then here’s how to get involved:

Patient Participation Report 2012-13

Please find below a copy of our annual Patient Participation report of feedback and actions taken/determined.

PDF Patient Participation Report 2012-13

Thank you once again, for your input this year. Your continued support is important to us all. If you have any questions regarding this report, please don’t hesitate to contact the Practice and ask to speak to a member of the PPG Practice Team.

MyHealth Annual Patient Survey 2012

Thank you to all those that took part in the Annual Patient Survey 2012.  This year 276 patients completed our survey and provided us with a fantastic amount of feedback.  We were very pleased to have so many valuable responses.

Over the past few weeks we have been analysing the responses in detail and we are now pleased to make available to you our ‘Annual Patient Survey 2012 – Analysis of Responses’ document which you can download using the link below.

PDF Annual Patient Survey Report 2012

Patient Reference Group Survey Report 2012

Following our listening exercise and the successful launch of MyHealth, we have now had an opportunity to analyse the Patient Reference Group survey responses from June.

Please find below a copy of the report and the progress we are making with our agreed actions.

PDF Patient Reference Group Survey Report June 2012

Patient Participation Report for the year 2011-12

Last year we started to ask for your views on the services we provide. We received a great deal of communication and we plan to continue to engage with you. Based on all the feedback received, we are pleased to be able to provide you with our Patient Participation Report for the year. This 10 page document provides details of our patient surveys and action plans/strategies for the future.

PDF  Click here to view the Patient Participation Report for the year 2011-12

Thank you for your feedback and continuing support. We look forward to working with you over the next 12 months.

Public and Patient Engagement Strategy

Vale of York Clinical Commissioning Group (VoYCCG) has created a Public and Patient Working Group to develop a public and patient engagement strategy.

Please click on the documents below more information:

PDF VoYCCG Meeting
PDF Letter to Stakeholders
PDF Patient & Public Engagement Strategy