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Care Quality Commission (CQC)

The Practice is registered with CQC. The aim of CQC is to ensure that patients can expect all health and adult social care services to meet essential standards of quality. As part of this the CQC will occasionally undertake inspections at the Practice. As part of inspection, the CQC Representative will talk to patients as well as the Practice Team to gather information. To support this they may also access documents and records, including patient information.

The Care Quality Commission (CQC) has yet to conduct an official inspection at MyHealth but we are delighted to inform you that, following their preliminary investigations, they believe we are amongst those practices nationally who represent the lowest possible ‘risk rating’ to our patients.

The CQC is the official regulator for Health and Social Care and so their focus is on ensuring safe, effective, compassionate and high quality care is delivered by service providers such as ourselves; they do this by assessing risk and putting in place measures to encourage change where necessary.

The CQC has placed MyHealth into risk group 6, the lowest of all risk groups and have stated we are ‘Better than average’ in many areas. 

We expect to receive our official CQC inspection sometime in the next few months.  All of CQCs reports are available publicly however, we will naturally publish this on our own website too, when this is available.

NHS England and the Care Quality Commission commit to a common purpose to improve outcomes for patients

NHS England and the Care Quality Commission (CQC) are committed to working together to deliver the statutory duty set out in the Health and Social Care Act 2012 to co-operate and to deliver their common purpose, which is to improve outcomes for patients.

The Partnership Agreement aims to foster a culture in which there is support, challenge, engagement, openness and co-ordination at all levels.

The agreement formalises existing close working between the CQC and NHS England, embedding a shared commitment to work together to achieve three priorities that will facilitate improved outcomes for patients.

NHS England and CQC will:

  • Agree an information exchange protocol to share information and intelligence about the quality of care to spot potential problems early and manage risk
  • Implement the mechanisms proposed by the National Quality Board (NQB) in their document ‘Quality in the new Health System: Maintaining and Improving Quality from April 2013 (January 2013)’, on how the healthcare system should prevent, identify and respond to serious failures in quality.
  • Set the tone for ways of working nationally, locally and in the wider landscape of our organisations and strategic partners in healthcare.
  • The agreement between NHS England and CQC cements joint working at national level and sets out the values and behaviours we want to demonstrate through effective joint working.

Information on the CQC website on the Partnership Working Agreement

Please click here to view the MyHealth Statement of Purpose.